Privacy policy
Privacy Policy
Last updated: June 2026.
CARROVI is operated by Svendsgård. This privacy policy explains how we collect, use, store, and protect personal information when you browse the site, place an order, contact us, or interact with our store. By using this site, you agree that your information may be processed as described below.
Data we collect
Identity and contact data: Name, email address, phone number, billing address, shipping address, and order details.
Payment and transaction data: Payment confirmations, transaction references, order history, and refund or return records. Payment details are processed through secure payment providers and Shopify. CARROVI does not store full card details.
Technical data: IP address, browser type, device information, site activity, cookies, and similar technical signals used to keep the site functional, secure, and usable.
Communication data: Messages sent through contact forms, email, customer support requests, or other direct communication channels.
How we use data
Personal data is used to process and dispatch orders, provide order confirmations, shipping updates, and customer support, verify payment and prevent fraud, manage returns and delivery issues, improve site function and customer experience, and comply with legal, accounting, and tax obligations.
Shopify infrastructure
CARROVI is built on Shopify. When you use this site, certain personal data is processed by Shopify to support checkout, payment processing, hosting, security, analytics, and store operations. Shopify may process data through servers and service providers located in different jurisdictions.
Service providers
We may share necessary information with trusted service providers only when required to operate the store. This may include payment processors, shipping carriers, fulfillment partners, fraud-prevention tools, analytics systems, email systems, and technical service providers. We do not sell personal data.
Cookies and tracking
The site may use cookies and similar technologies to remember preferences, support checkout, measure site performance, understand traffic, and protect against fraud. You can control cookies through your browser settings. Some cookies are required for the store to function correctly.
Email and communication
If you subscribe to updates or contact CARROVI directly, we may use your email address to respond, provide service messages, or send store-related updates. You can unsubscribe from marketing emails at any time using the link provided in the email.
Data retention
We keep personal data only as long as necessary to fulfill orders, provide support, maintain business records, prevent fraud, resolve disputes, and comply with legal, tax, and accounting requirements.
Your rights
Depending on your location, you may have the right to request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing, or a copy of your data. To make a request, contact us at the address listed below. We may need to verify your identity before processing any request. We will respond within a reasonable timeframe in accordance with applicable law.
California residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. CARROVI does not sell personal information. To exercise your rights, contact us using the details below.
Data security
We take reasonable measures to protect personal data from unauthorised access, loss, misuse, or alteration. All transactions are processed through encrypted connections. While no system is completely secure, we are committed to safeguarding the information entrusted to us.
International data transfers
CARROVI serves customers in the United States. Personal data may be processed and stored in jurisdictions outside your country of residence, including through Shopify's infrastructure and our service providers. By using this site and placing an order, you acknowledge that your data may be transferred and processed internationally.
Children
CARROVI does not knowingly collect personal data from individuals under the age of 16. If you believe we have inadvertently collected such data, please contact us and we will take steps to delete it promptly.
Third-party links
This site may contain links to external websites or services not operated by CARROVI. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external site you visit.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. Any updates will be posted on this page with a revised date. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact
If you have questions about this privacy policy, your personal data, or wish to exercise any of your rights, please contact us:
CARROVI
Operated by Svendsgård
Email: gallery@carrovi.com